Application Support and Maintenance Services
Over Two Decades of Keeping Apps at Peak Performance
Leveraging 30+ years of tech expertise, BIT Studios provides unparalleled application support and maintenance services tailored to enhance the operational efficiency of your business. Our adept support team ensures your software applications are seamlessly integrated and primed for adaptability, meeting the evolving demands of the contemporary digital landscape.
Application support and maintenance services ensure optimal software performance and adaptation. As a leading maintenance and support company, BIT Studios ensures your mobile and web apps remain efficient, robust, and responsive to propel your business growth.
Industry Leaders Who Believe in Us
BIT Studios Application Support and Maintenance Services
Management and Enhancements
- Application Management
- Support and Enhancements
- Application Reengineering
- Application Integration
- Application Security Management
Specialized Services
- Real-Time Support (Helpdesk Assistance)
- Customer Success Services
- Products and Platforms Support
- CI/CD and DevOps Implementation
- Cloud Migration
- Cloud Resource Management
Post-Release Maintenance Services
- Post-Release Software Maintenance
- Application Upgrade and Monitoring
Performance Services
- Performance Monitoring
- Application Performance Optimization
Application Support Services
L1 Advanced User Request Management
- Receiving and Registering Requests
- Issue Prioritization
- Swift Issue Resolution
- Status Updates
L2 Application Environment Management
- Administering Environment
- Optimizing Software
- Issue Investigation
- Serious Incident Resolution
L3 Enhanced Issue & Root Management
- Complex Issue Identification
- Root Cause Resolution
- Rapid Patch Deployment
- Customization Correction
Ready for smooth, uninterrupted business operations?
Optimize your app’s potential with our application maintenance and support services!
Key Applications BIT Studios Supports and Maintains
BIT Studios consistently supports and maintains various applications, we’re always ready to expand our expertise to cater to your specific needs.
Custom Apps
Mobile Apps
Web Apps
Desktop Apps
Cloud-Based Apps
Database Apps
Ecommerce Apps
SaaS Apps
Enterprise Apps
Legacy Apps
On-Premise Apps
Wearable AppsWhy BIT Studios Stands Out in Application Support and Maintenance
Discover why BIT Studios stands out in delivering exceptional application software maintenance and support services, tailored to foster growth and innovation in your business.
100+ Enterprise Projects Completed
4.9 Rating on Clutch
Cost-Effective, Risk-Free Process
Trusted by Fortune 500 and StartupsSuccess Stories Straight from Our Clients
Thomas CromkrightCEO, CertifID
Nick PiotrowskiMarketing Manager, IKONIX
Aaron WittersheimCEO, Straight North
Steven DavidsonCEO, Agility Health
Carol KozlowskiCPIM
Mark AllenSVP and CIO, Midwest Wireless
Edward MaisonneuvePresident, StipTrac
Conan VenusOwner, Conan Venus And CompanyBIT Studios Awards
Future-Ready Solutions: Our Application Support and Maintenance Projects
App Maintenance for Real Estate Title Industry Startup
To counteract rampant wire fraud in real estate, BIT Studios partnered with CertifID, bolstering their platform’s application maintenance and support. Utilizing a sophisticated tech stack, we’ve facilitated a seamless online service that ensures identity verification and secure transfer of banking credentials among industry professionals.
Open Сase Study
Application Maintenance for Task Collaboration Platforms
BIT Studios magnified the prowess of DailyFrenzy’s vision, offering unmatched application support and maintenance for their real-time project & task management SaaS. By integrating Golang and a suite of cutting-edge tools, we ensured seamless real-time updates, fostering efficient collaboration across multi-location teams and numerous client accounts.
Open Сase Study
Application Support & Maintenance for Auto Dealership Startup
BIT Studios enhanced the auto dealer industry with a tailor-made, efficient solution for tracking secondary loans. Capitalizing on Ruby on Rails and Angular.io, we introduced a holistic system comprising a client mobile app, management portal, and an admin interface, all backed by our dedicated support and maintenance expertise.
Open Сase Study
Service
Application Maintenance for Major Real Estate Player
Addressing Fulton Grace Realty’s quest for a comprehensive brokerage deal management solution, we created a cutting-edge, scalable SaaS system tailored for seamless real estate transaction management. Our continuous application support and maintenance services ensure its efficiency, user-friendliness, and transparency, exemplifying a virtual brokerage business encapsulated in one dynamic platform.
Open Сase Study
App Support for Leading Science Supplier
For Flinn Scientific, a North American leader in science education supplies, we revitalized their eCommerce platform, driving sales and user engagement. Through our dedicated application support services, we ensure their online store remains streamlined, futuristic, and continuously aligned with their dynamic educational and commercial objectives.
Open Сase Study
Application Maintenance for Mineral Investment Portal
In collaboration with Eckard Enterprises, BIT Studios launched a state-of-the-art SaaS task management system to streamline operations for multi-location teams. Our ongoing application maintenance and support services ensure the platform, accessible via mobile or web, continues to facilitate real-time updates and seamless asset management, sustaining the bustling ecosystem of mineral investments.
Open Сase Study
Clinics
Application Maintenance Support for Physical Therapy Service Giant
We successfully transformed Agility Health’s billing system, a crucial tool across their extensive network of clinics and hospitals. Through vigilant application support and maintenance services, we ensure the smooth, uninterrupted operation of this newly revamped system, which has been tailored to meet their complex, multifaceted reporting needs, thereby cementing the backbone of their expansive service domain.
Open Сase Study
Android
App Maintenance for Carbon Solutions Pioneer
For Denbury, a trailblazer in carbon solutions and green technology, we developed a unique CO2 Unit Converter app tailored to their precise needs. Our ongoing app maintenance services ensure that this globally accessible app on both major platforms operates seamlessly, reflecting Denbury’s commitment to innovation and sustainability.
Open Сase Study
Implementation
Application Support for Global Truck Parts Distributor
BIT Studios provided S&S Truck Parts, a global aftermarket truck parts distributor, with a tailored B2B eCommerce parts portal, realized using our expertise in Episerver. Our ongoing app support services ensure that this essential online marketplace consistently offers a seamless, efficient, and dynamic user experience to its vast clientele.
Open Сase Study
App Maintenance for Premier Bar Exam Online Solution
Partnering with Adapbitar, BIT Studios delivered a revitalized online learning platform, enhancing user experience and adding mobile capabilities. Our continuous app maintenance services ensure the system remains at the forefront of exam preparation, optimizing adaptability and fostering Adabitar’s unwavering growth in the educational sector.
Open Сase Study
The BIT Studios Advantage: Top-Tier App Maintenance and Support
Experience a new level of customer satisfaction and enhanced business outcomes with the unparalleled benefits of our application maintenance and support services:
Enhanced System Performance
- BIT Studios identifies and resolves performance issues before they affect end-users
- Ensures that applications are up-to-date with the latest optimizations
- Rectifies legacy code issues leading to a faster application response
Prolonged Application Life
- Regular patches and updates prolong the usability of applications
- Scalable support matches the evolving needs of the business
- Seamlessly integrates older systems with new technologies
Cost Efficiency
- Fixed monthly or annual application maintenance costs
- Minimizes loss of productivity or potential revenue
- Outsourcing can reduce the need for a full-time, in-house IT team
Increased Efficiency
- Consultants identify and implement digital solutions that streamline business processes.
- Digital transformation services help automate repetitive tasks and improve workforce productivity.
- Their strategies lead to increased operational efficiency.
Risk Mitigation
- Enhanced security protocols to protect sensitive business data
- Ensures that business data can be quickly restored in the event of failures
- Keeps applications updated in line with industry regulations and standards
24/7 Support
- Round-the-clock support ensures issues are addressed promptly
- Access to a team of specialists familiar with the intricacies of your application
- Multiple avenues for support, be it chat, email, or phone
Streamlined Operations
- Efficient application maintenance and support services reduce system disruptions
- Swift issue resolution ensures business processes remain uninterrupted
- Automation in maintenance reduces manual intervention, leading to faster operations
Choose Your Fit: BIT Studios App Support Partnership Models
FlexTeam
BIT Studios’ FlexTeam offers adaptable teams tailored to your project’s evolving needs, ensuring you’re always equipped with the right talent at the right time. As projects scale up or down, this model adapts seamlessly, without compromising efficiency.
- Ensures resource flexibility, handling project highs and lows with ease.
- A cost-effective solution where you’re billed only for the resources you deploy.
Need an adaptive team structure? Discover how FlexTeam can redefine your project’s dynamics.
Project-Based
Our project-based model offers a structured, start-to-finish approach, focusing on delivering precise outcomes. From initiation to completion, every milestone is mapped out, ensuring clarity and direction.
- Clearly defined timelines and deliverables set from the outset.
- Perfectly suited for projects with well-delineated scopes and specific requirements.
Have a clear vision for your project? Unveil its potential with our project-based collaboration.
Time and Materials
Emphasizing flexibility, the time and materials approach bills you based solely on the time and resources consumed. This ensures you’re always in control, adjusting scope and scale as your project unfolds.
- Provides adaptability, adjusting to changing requirements even mid-project.
- Financial transparency with billing based on tangible work done.
Value a flexible, transparent billing model? Dive deep with our time and materials approach.
Dedicated Team
The dedicated team model centers around providing you with a specialized group of experts who are committed solely to your project’s success. Their undivided attention ensures deeper engagement and nuanced understanding.
- Ensures focused attention, promoting faster and more efficient progress.
- Boosts team cohesion, fostering a deep understanding of your project’s intricacies.
Craving focused, specialized expertise? Experience the power of BIT Studios’ dedicated team collaboration.
Staff Augmentation
With BIT Studios’ staff augmentation model, you can seamlessly elevate your existing team’s capabilities. Whether you’re seeking specific expertise or scaling up temporarily, we’ve got you covered without the need for long-term commitments.
- Plugs skill gaps in your current team, promoting enhanced productivity.
- Quick onboarding ensures immediate value addition without a prolonged wait.
Looking to supercharge your existing team? Amplify your capabilities with our staff augmentation services.
Quality Assurance
BIT Studios’ quality assurance approach is the embodiment of precision and reliability. Every application undergoes rigorous checks to ensure it meets the highest standards, delivering an impeccable user experience.
- Early identification of bugs and issues, ensuring cost and time savings.
- Consistent quality checks uphold an unparalleled user experience.
Committed to delivering flawless software? Elevate your applications with our top-tier QA experts.
BIT Studios Expert Approach to Application Support and Maintenance
We follow a comprehensive approach to application maintenance and support services, ensuring optimal performance and alignment with your business needs. However, this process may change based on your chosen methodology.
User Assessment
We engage with both new and existing users to gather comprehensive feedback, ensuring our software maintenance services align with user expectations.
Requirement Analysis
By understanding the unique business needs of our clients, we tailor our application maintenance services to offer solutions that drive tangible results.
Strategic Planning
With an emphasis on the future, our support team designs a roadmap for introducing new features that elevate the user experience.
Implementation
Our experts meticulously roll out software updates, ensuring seamless transitions and minimal disruptions.
Quality Testing
Every new feature undergoes rigorous testing to ensure it not only meets but exceeds the standards our users expect.
Feedback Integration
Continuous user feedback is our compass, guiding the iterative improvement of our software maintenance services.
Performance Monitoring
We proactively monitor application performance to pre-empt challenges and ensure optimal user experiences at all times.
Regular Updates
Keeping pace with evolving business needs, we periodically release updates, enhancing functionality and ensuring our software remains cutting-edge.
Support & Troubleshooting
Our dedicated support team is always on standby, ready to address any concerns and ensure the smooth operation of all applications.
Continuous Improvements
Our commitment to excellence sees us constantly refining our processes and seeking innovative ways to serve our users better.
Diverse Industries We Support
At BIT Studios, our application maintenance and support services cater to a diverse range of industries, ensuring optimized solutions for every sector.
BIT Studios Application Development Services
Application Development
eCommerce Solutions
Application Development Services
Custom Application Development Company
SaaS Application Development Services
Application Integration Services
eCommerce App Development Company
Application Modernization Services
Application Migration Consulting Services
Web-Based Applications
Application Management Services
Web Application Development Services
Desktop Application Development Services
Custom Web Application Development Services
Enterprise Application Development Services
Progressive Web App Development Services
Cloud Application Development Services
Web Development
Mobile App Development
Mobile App Development Services
Website Support and Maintenance Services
Web Portal Development Services
Mobile App Maintenance Services
Custom Web Development Services
Web Development Consulting Services
Mobile App Consulting Services
Custom Mobile App Development Company
Cross-Platform Development
Android App Development Services
Cross-Platform App Development Services
Flutter App Development Company