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Web based billing system for utilities and energy retailers.
DEVELOPMENT & INTEGRATION CASE STUDIES
Web based billing system for utilities and energy retailers.
Project summary
Stakeholder:
The largest Utility Company in Novosibirsk, Russia.
Country:
Russia
Client business overview:
JSC "Energosbit Novosibirskenergo" is a utility company with one million customers.
Web based billing system for utilities and energy retailers.
Business Challenge / Situation
The aim of this new billing system is as follows:
- Reinforcement of monitoring of real volume of consumed energy
- Exclusion of non-paid energy supplement
- Usage of the efficient methods of marketing activity
- Provision of high quality service
- Increase of employee's work efficiency
- Guarantee of low expenses during modification and system running
Solution / our approach
We have examined business needs and offered the decision based on Internet and InterSystems Cache, providing quick development, as well as broad possibilities on capacity and deployment.
The offered model of the system creation provided flexible integration with existing external and internal information systems, such as:
- book-keeping
- personnel department
- call-center
- housing organizations
- authorities
- bank and payment systems.
The information system created provides the calculations for half a million subscribers in the central office and the same number of subscribers in 30 branches.
The growth of the new company branches and expansion of the provided services is effectively supported by architectural decisions.
System Highlights
- Reinforcement of monitoring of real volume of consumed energy
- Exclusion of non-paid energy supplement
- Usage of the efficient methods of marketing activity
- Provision of high quality service
- Increase of employee's work efficiency
- Guarantee of low expenses during modification and system running
Tools & Techniques & Environment
InterSystems Cache 4, Cache Server Pages (CSP), Cache Server Rules (CSR), Cache ObjectScript (COS), Microsoft JScript (IE 5.0 DOM), Active Server Pages (ASP), ActiveX, C++, Seagate Crystal Report, DHTML.
Value Received
Technologies and architectural decisions applied are the efficient instrument for business development at JSC "Energosbit Novosibirskenergo".
This designed system solves the current tasks and is a base of the long-term plan of the company concerning the transition to the competitive energy market.
The decisions on integration that have been implemented have increased the opportunity of cooperation with banks and payment systems.
References
"Proposed system completely supports the model of purposes put before the staff of the public relations department engaged in suppleement of energy.
The system allows to realize flexible adjustment of organization structure of the enterprise, ability to easyly add new functional modules, during the functioning process operatively changes the set of executed functions by the user.
The efficient technological decisions provides the system with high speed and safety of the functioning."
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