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Custom Development & Integration Case Studies

Telecommunications  
 
VoIP Integrated Services (oneWave)

VoIP Integrated Services (oneWave) Integration of the wireless phone and the VoIP services, through which both phones operate as an integrated system with a single voice mail and grouped ring.

   
Mobile Phone Carrier Customer Service Portal

Cellular Carrier Customer Service Portal provides customers with a customizable web interface that offers valuable information and self-care and e-commerce capabilities.

   
Web Based Activation System Enhancements and Support

WBA is purposed for activating mobile phones through the web at MWH points of sales. Our position is ongoing support and enhancement delivery.

   
VOIP Billing Audit Reports System

VOIP Billing Audit System Reporting.

   
Content Billing File Enhancements

Content Billing File Enhancements: Data captured from event billing sources utilizing MS BizTalk.

   
Interface to 911 Intrado API

Interface to 911 Intrado API Web application that allows admin users to update and delete registered 911 users through the Intrado VUI API.

   
MS CRM Decision Tree Implementation & Customization

Developing new module and integration into MS CRM server. Module is purposed for creating decision flows by customer support representatives and online troubleshooting with clients.

   
SMS Filter & Integration with Verisign Payment System

Pre-processing raw files with SMS billing information before posting to Verisign online payment engine. This is also an application for Building XSLT filters.

   
Horde Mail Reskin

Re-skin Horde web mail system to incorporate MWH corporate style, look, and feel.

   
Data Management Application, Smart Client version (DMA)

Data Management Application: Smart Client version (DMA Framework for implementation and easy integration of data management modules.)

   
VOIP Line Quality Test Tool

MWH needed a tool that customers could go to and execute Internet VOIP line quality tests back to MWH core routers.

   
Data Maintenance Application

Application for general data maintenance was visually building data manipulation forms based on SQL server data sources and linking with BizTalk workflows, such as approval workflow for updated data. This was purposed to automate the data manipulation process

   
Mobile Phone Carrier Web Activation Catalog Management System Version II

Online back-end catalog management system for controlling web-based activations in the mobile phone industry.

   
Corporate Authentication, Authorization and Profiling (CAAP)

Corporate Authentication, Authorization, and Profiling (CAAP) Central repository for all the authentication and authorization data across the organization, In addition, this is a single sign-on framework for client applications.

   
A Billing System for Trunk Radiotelephony Network Operators

SPIDER is an accounting system for the telecommunications sector and assists in automating office duties at telecommunications offices, for handling payments with network users and agents, charging tariffs from a pool of many user accounts

   
Sales Automation CRM for the Utility & Telecom Industries

This is a web-based, flexible and high scalable Client Resource Management system with energy market specific. This system helps with managing SCS clients - natural gas and electricity consumers. The system maintains all required information.

   
Document Management

Advanced Document Management subsystem for SCS CRM project. The system was designed for managing any kind of documents and files. It has a web-based and database-based file storage engine with a tree “folder like” structure of all documents and folders.

   
SCS Provider Management

This is a Commodity Provider Management System for SCS project. The system designed for managing Gas, Credit Card Processing, and Electricity Providers for SCS Project. It includes all required information about Provider.

   
SCS Incumbent Management

This is Local Distribution Company (LDC) management system for the SCS project. The system is designed for managing Gas and Electricity LDC. It includes all required information about LDC, flexible tariffs management, and tax management.

   
Wireless Number Portability System

Wireless Number Portability System for Mobile Phone Carrier

   
Mobile Phone Carrier Web Activation Catalog Management System

Online back-end catalog management system for controlling web-based activations in the mobile phone industry.

   
VMI (Browser Based Vendor Managed Inventory) Store Management B2B System.

Browser-based system for centralized stores' supplies management. Supports unlimited number of wholesalers with unlimited number of stores. Revisions mechanism allows tracking of sale rates for clients’ stores. Based on sales rate analysis.

   
Ebiz Mobile Phone Accessory Wholesale Distributor B2B2C System

Wholesaler/Distributors can utilize one database and one or multiple warehouses to enable an unlimited number of dealers to have their own customized online store, all by using the wholesaler/distributor's products and fulfillment services.

   
 
     

 

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BIT Studios stepped in and did a marvelous job... Most impressively, BIT Studios made a variety of suggestions above and beyond the requirements...

Paul Johansen
Senior .Net Architect, Hewlett Packard