Project summary

Stakeholder:

The largest Utility Company in Novosibirsk, Russia.
 

Country:

Russia
 

Client business overview:

JSC "Energosbit Novosibirskenergo" is a utility company with one million customers.

Web-based billing system for utilities and energy retailers

Business Challenge / Situation

The aim of this new billing system is as follows:

• Reinforcement of monitoring real volume of consumed energy
• Exclusion of non-paid energy supplement
• Usage of the efficient methods of marketing activity
• Provision of high-quality service
• Increase of employees' work efficiency
• Guarantee of low expenses during modification and system running

Solution / our approach

We have examined their business needs and offered a decision based on Internet and InterSystems Cache, providing quick development as well as broad possibilities on capacity and deployment.

The offered model of the system creation provided flexible integration with existing external and internal information systems such as:

• Book-keeping
• Personnel department
• Call-center
• Housing organizations
• Authorities
• Bank and payment systems.

The information system created provides the calculations for half a million subscribers in the central office and the same number of subscribers in 30 branches.

The growth of the new company branches and the expansion of the provided services is effectively supported by architectural decisions.

System Highlights

• Reinforcement of monitoring real volume of consumed energy
• Exclusion of non-paid energy supplement
• Usage of the efficient methods of marketing activity
• Provision of high quality service
• Increase of employees' work efficiency
• Guarantee of low expenses during modification and system running

Tools & Techniques & Environment

InterSystems Cache 4, Cache Server Pages (CSP), Cache Server Rules (CSR), Cache ObjectScript (COS), Microsoft JScript (IE 5.0 DOM), Active Server Pages (ASP), ActiveX, C++, Seagate Crystal Report, DHTML.

Value Received

Technologies and architectural decisions applied are the efficient instrument for business development at JSC "Energosbit Novosibirskenergo".

This designed system solves the current tasks and is a base for the long-term plan of the company concerning the transition to the competitive energy market.

The decisions on integration that have been implemented have increased the opportunity of cooperation with banks and payment systems.

References

"Proposed system completely supports the model of purposes put before the staff of the public relations department engaged in the supplement of energy.

The system allows for the realization of flexible adjustment of the organizational structure of the enterprise and for the ability to easily add new functional modules during the functioning process operatively. This changes the set of executed functions by the user.

The efficient technological decisions provides the system with high-speed and safety of the functioning."